Do you have an offline real shop where to see the products?
We have a stall in Spitalfields Style Market in London every Saturday
Can I buy online from anywhere?
We ship everywhere on mother earth. Shipping prices vary with item and location. You can check the shipping price when you put items in the cart.
What kind of payment do you accept?
Paypal and credit cards via Paypal.
Do you accept special orders / requests?
Not on a regular basis but we strive to do our best to meet your requests. if you have a special request just give us a shout using the contact form.
Is the Washi Art Paper Jewellery waterproofed?
The Washi Jewellery is sealed to be water resistant using the matt varnish keeping the warm feel of the Washi art, however, it is best to keep the contact with water to a minimum other than light rainfall.
Is the product exactly the same I can see in the pictures?
Some of the handmade products are made to order. Patterns and placement of colour may vary slightly, but it will be just as gorgeous!! Each of the items are handmade with love and care, however, due to the use of natural material, imperfections and uneven surfaces are possible.
I've been charged duty when my package arrived, why?
Since our items originate in UK is possible that you will be charged duty and/or tax upon arrival. While this does not always happen, it is a possibility. They are duties and taxes charged in your country and are not related to KIKI specifically. All duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by KIKI.
Are shipping times guaranteed?
We do not guarantee arrival times on international shipments. International shipments do not come with tracking or insurance automatically. If you would like your package to be insured and trackable additional shipping costs will apply. Please contact us for more details.
for anything else comes to your mind just ask