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FAQs

Can I buy online from anywhere?


We ship worldwide, shipping prices vary with item and location. You can check the shipping price when you put items in the cart.


What kind of payment method do you accept?

Paypal and all major credit cards via Paypal.

Do you take custom orders and special requests?

Yes. Please send in your request via contact page.


Is the Washi Art Paper Jewellery waterproofed?

The Washi Jewellery is sealed to be water resistant using the matt varnish. However, it is recommended to keep the contact with water to a minimum.


Is the product exactly the same I can see in the pictures?


Some of the handmade products are made to order. Patterns and placement of colour may vary slightly.

 

I've been charged duty when my package arrived, why?

Since our items originate in UK, it is possible that you will be charged duty and/or tax upon arrival. While this does not always happen, it is a possibility. 

 

Are shipping times guaranteed?

No. If you would like your package to be insured and trackable, additional shipping costs may apply. Please contact us for more details.